Below are some tips and information to make your purchase of Sybian as easy as possible.

  • You are responsible for taxes, duties and brokerage fees charged by your country at your end. (UPS will act as your broker.) If you choose another broker other than UPS, you may incur higher fees.
  • Small parts orders sent by the United States Postal Service and delivered OUTSIDE the USA may also incur fees from your country when they are delivered. These can include but may not be limited to taxes, duties, or other customs fees and are based upon the value of the contents.
  • The customs value is based on the product total and cannot be changed.
  • Item will be described as “Massage Apparatus”.
  • Sybian is CE certified for shipping to the European Union of Nations.
  • Shipping weight and dimensions are listed in the product information in the store.

The Sybian now features electronics that automatically adjust to whatever voltage (120V or 240V) of electricity it is plugged into. It may be plugged into all electric sources the world over with no concern.

We ship Sybian all over the world, however, due to certain import laws or customs issues, there are countries we are unable to ship to. If you do not see you country listed on the checkout page, please contact us at to see if we can assist you. Delivery is typically 2-5 days (unless there is a customs issue). You will be required to pay taxes and duties to your country upon delivery (UPS usually arranges this). It is extremely important that your address is correct. You must provide a phone number and valid email address for UPS to contact you to make arrangements for payments or delivery instructions. We do not ship to international PO boxes, physical addresses only.

To get a real time shipping quote, please add the products you are interested in to your cart and begin the checkout process. Please note that the price shown at checkout includes shipping only and does not include the taxes/fees/duties that will be due when your package enters the country. You will be contacted by UPS to pay the additional fees.